We have Intelligent Communications Solution for Small and Mid-size Businesses

Premone Computers Ltd telephone solutions are geared to the needs of smaller organisations that value the benefits offered by modern telephone systems that allow them to:

Work remotely yet remain in contact with their office, suppliers and customers wherever they may be.

Facilitate a high quality service experience to all callers.

So, if you are looking for a telecommunications system that will:

Give you a complete telephony solution including messaging, networking, conferencing, customer management and much more

Protect your investment and grow with your business

Reduce your monthly costs and increase productivity

Eliminate site-to-site calling costs even when in different countries
Enables you and your staff to work anywhere

Look professional, impress customers and empower staff

Route incoming calls to your mobile telephone and let you listen to your e-mails

Let your laptop take your phone calls anywhere via a simple Internet connection

Let you know who is calling & display company name, location, purchasing history

Tell you the time you spend on each call and of missed calls

Enable your ‘own' office phone on any other networked site

Allow you to route inbound calls from your busy locations to idle ones

Reduce your communications spend by bringing e.g. conferencing in-house

Keep ongoing system administration simple for busy staff

Then look no further we have a solution available from Premone Computers Ltd.

Suited for businesses with between 2 and 100 extensions, yet readily scales to 360 endpoints giving small and medium size businesses room to grow

Provides a PABX with capabilities to support Auto Attendant, Voicemail, broadband access, a wireless access point, VPN tunneling, and IP extensions or trunks back to a head office

Supports IP and digital telephone operation with large display desktop phones & sophisticated screen-driven feature access. Single button on/off control is available for selected features for ease of use. In addition, we can support analogue and wireless/cordless phones

Can link multiple sites together using a standard data network to provide feature transparency and advanced applications such as centralised voice mail and call centre
The data networking capabilities of our products include Internet or branch-to-branch based routing with firewall-protected Internet access and integral security

It can be configured as a voice-only PBX or as an IP telephony server using high-speed dial-up access and/or direct leased line connectivity

Key Features

Call Handling - improves productivity by making it easier for you to work with colleagues, suppliers and customers
The advanced call handling features automate routine tasks, enable collaboration, and improve customer service. Day-to-day call handling is simplified with a wide range of features from basic hold, transfer & conference, to advanced capabilities such as Meet-me Conferencing and Barge-In.
Messaging - ensures employees stay connected to the business at all times and from any location

Customers benefit from having their calls routed to the right person, extension or department every time. Options include:

Built-in voice messaging feature. It supports detailed, confidential messaging for individuals and hunt groups.
It allows them to quickly and conveniently receive, manage and respond to messages.
VoiceMail Pro option provides advanced capabilities such as automated attendant, directory access, and centralised voice messaging
It can also dial subscribers back as soon as a voicemail message is left so users can respond quickly to high priority messages

Unified Messaging allows users to consolidate all messages into one inbox, these can be retrieved, responded to and managed from any phone or PC connected to the Internet. Users can hear their e-mail messages via a telephone and hear and/or read their voice messages via their PC

Conferencing - enables ad hoc and scheduled meetings to be held cost effectively over the phone. A Meet-me Conference Bridge can lower conferencing costs by reducing the need for third-party conferencing service providers.
Customer Management - allows organisations to manage customer facing departments or contact centres effectively and improve customer service
A range of call centre operations are supported from small, informal customer-facing groups (e.g. accounts receivable department) to formal sales or service operations (e.g. order processing and technical support).

Next Step?
To learn more about how telecommunications can work in your business, or you require support for your current system, please call Premone Computers Ltd for jargon free, no nonsense conversation on 01233 633333.